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FrontPage
FAQ
We support FrontPage extensions on your site; however, we are
unable to offer assistance related to operating FrontPage software.
If your question is related to our hosting service (ie: FrontPage
extensions and uploading), please contact
us if the question is not answered below. Otherwise, visit
Microsoft's
FrontPage Support Page.
• I want to use FrontPage. How do I set it up for my account?
• I am running into a lot of problems with the FrontPage extensions. I am editing the
files on my computer and then uploading them through FTP. What am I doing wrong?
• There are a bunch of weird files and directories in my account. Can I delete them?
• My FrontPage Web Site is generating error messages and cannot find certain pages. How do I fix this?
• I already have the files for my site in a directory on my hard disk. How do I upload them? With an FTP program?
• How do I publish my FrontPage Web Site to my NetNation account?
• How do I add a FrontPage counter to a Web page?
• I am trying to preview my page in FrontPage and instead of a Hit Counter I see the words [Hit Counter]. What is wrong?
• Why did my FrontPage-enabled Web site stop working? I just updated a few files with FTP.
If you did not request FrontPage Server Extensions when your
account was setup, they are not installed. Please contact NetNation
Support to setup FrontPage support.
A site created with FrontPage should NOT be uploaded through
FTP or some of the features will not work.
Please be aware that FrontPage maintains index and configuration
files on the remote site. If you add web pages to the site with
plain FTP, the changes will not be recorded, and FrontPage may
not function normally. It is recommended that you use only FrontPage
to modify a FrontPage site.
How to upload FrontPage:
- Connect to the Internet
- Start FrontPage (Explorer). The getting started window will
pop up.
- Select <Open FrontPage Web>
- Click <More Webs...>
Type the name of your domain in the box entitled "Select
a Web server or disk location", for instance your-domain.com
- Click <List Webs>, select the <Root Web> or the
web you wish to edit, then input the username and password for
your account.
- You can now start creating your site by using the example webs
or by creating new pages yourself.
Note: If you follow the above process, the <Publish FrontPage
Web...> option is not required. The site is saved and updated
automatically on the Web Server when changes are made.
If you log in to your site with plain FTP and find some directories
(for example, _vti* ) and files (for example, .htaccess ) that
you did not upload, do not delete them. They belong there, and
you will damage the FrontPage extensions if you remove them.
• Open your FrontPage Web
• In FrontPage, click on the Tools Menu and select <Re-calculate
Hyperlinks>
If you have a UNIX account, you can perform the same operation
by:
• Telnet to your account
• Type: fixweb your-domain.com
When using a FrontPage Web, you should NOT have to use an FTP
program at all. To upload files from your hard disk, open your
web, then go to File, <Import...> from the pull-down menu
in FrontPage (Explorer). Click on the <Add File> button
to add files from your hard disk.
You only have to publish your FrontPage Web if you are creating
the site offline using the personal web server. If you are creating/editing
your site while connected to the Internet, click
here.
If you are have created your Web Site offline, follow these
steps to publish it on your Web Server:
- In FrontPage (Explorer), click on the File menu and select <Publish
FrontPage Web...>
- Check the <Publish changed pages only> box if you are
re-publishing a FrontPage web. This will only send pages that
have been edited since the last time you published the FrontPage
Web.
- Check the <Include child webs> button to publish all child
webs within the Root Web Site. This option only appears if you
are publishing a <Root Web>.
- For the <Publish FrontPage Web to:> field either select
the destination Web Server from the list or click on <More
Webs...>.
- If you clicked <More Webs...>, type in location of the
Web Server in the field entitled <Please specify the location
to which you want to publish your FrontPage web:> (for example,
http://www.your-domain.com/). Make sure you type http:// before
your domain; omission of the http:// prefix has caused problems
in the past.
- Click OK, and wait for FrontPage to upload the new Web Site
to the Web Server.
- Open up your browser (Netscape Navigator, Microsoft Internet
Explorer, etc.) and view your new FrontPage Web Site.
- Open your FrontPage Web
- Click on the <Folders> icon in the View Menu (left vertical
menu)
- Double-click on the file you want to add the FrontPage counter
to.
- Wait for the Page to load up under the FrontPage Editor.
- Click on the Insert Menu, select <Active Elements> and
click on <Hit Counter...>
- Customize your Hit Counter Properties and click OK.
- Note: It is normal to see the words [Hit Counter] displayed
in the FrontPage Editor.
- On the File menu click <Save>
- Load the web page in your favorite browser (Netscape Navigator,
Microsoft Internet Explorer, etc.) to display the hit counter.
The counter and other "WebBots" will only start working
when your Web Site is on the Web Server. You can then see them
by viewing your FrontPage Web Site (eg, your-domain.com) with
a browser (Netscape Navigator, Microsoft Internet Explorer,
etc.)
If it still doesn't display, Recalculate Hyperlinks
A site created with FrontPage should NOT be uploaded through
FTP or some of the features will not work.
Please be aware that FrontPage maintains index and configuration
files on the remote site. If you add web pages to the site with
plain FTP, the changes will not be recorded, and FrontPage may
begin to function abnormally thereafter. It is recommended that
you use only FrontPage to modify a FrontPage site.
How to update files:
1) Connect to the Internet
2) Start FrontPage (Explorer). The getting started window will
pop up.
3) Select <Open FrontPage Web>
4) Click <More Webs...>
5) Type the name of your domain in the box entitled "Select
a Web server or disk location", for instance your-domain.com
6) Click <List Webs>, select the <Root Web> or the
web you wish to edit, then input the username and password for
your account.
7) You can now start creating your site by using the example
webs or by creating new pages yourself.
Note: If you follow the above process, the <Publish FrontPage
Web...> option is not required. The site is saved and updated
automatically on the web server when changes are made.
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