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email
FAQ
• What are POP accounts, email Forwarding, Aliasing and Exploders?
• How do I set up my email?
• What is SMTP and how do I set up my account?
• How do I start sending email using my domain name?
• Can I use NetNation's SMTP service to send bulk email?
• How do I get more help with my email setup?
Here's a brief overview of your email setup options:
POP mailbox accounts
Pop Mailboxes are mailboxes that store the email on our servers
and let you connect with an email client to download the email
to your computer. Your Internet service provider will usually
provide you with one of these mailboxes when they give you your
account.
email Forwarding
Have one or more addresses at your domain forwarded to an existing
mailbox (ie: the one you have with your Internet provider).
email Aliasing
If you would like one or more addresses at your domain to go
to one POP mailbox account at our servers, they're called "aliases",
as the one POP mailbox account would have all of those names.
For this we need one password (for the one POP account).
Exploders
An Exploder is like an email distribution center where the
email sent to one alias at your domain will be forwarded to
multiple recipients. This service is equivalent to a small mailing
list that allows up to 16 recipients per exploder.
AutoReponders
An AutoResponder is a setup where our system automatically replies
to an incoming email message with a message you customize on
your own. This is handy for an automatic, quick thank you note
to customers who send an email to your "orders" or
info email address, or for automatically replying to people
when you're on vacation. The AutoResponder also sends you a
copy of the incoming email so you can reply personally or track
orders.
We can also do combinations of the above. There is no limit
on aliases or forwardings. If you'd like more than the number
of free POP accounts associated with your account type, additional
charges apply.
To set up your POP accounts, email Forwarding, Aliases, Exploders
and AutoResponders, login to the Account Manager (at am.netnation.com)
and select "Mail Advanced."
Most Internet service providers (ISPs) and web hosts allow you
to receive --but not send-- email using your domain name. Simple
Mail Transfer Protocol (SMTP) allows you to send email addressed
from your domain name, making it an ideal complement to your
existing POP account. For example, with SMTP, you can send email
as yourname@yourdomainname.com. Our SMTP is authenticated, which
means the user needs to log in with an account name and password
before sending email. Activate and order extra accounts in
the Account Manager area under "Mail." All shared
packages come with at least one free SMTP account.
Once you've ordered your SMTP account, you need to configure
your email client. Most email clients support authenticated
SMTP. Please select your email client for setup instructions:
Outlook Express
Netscape Messenger
Eudora Mail
Note: AOL and MSN users should use a fully functioning email
client
We do not allow bulk email to be sent through our network/servers.
Please see our Terms and Conditions for more about our position
on bulk and unsolicited email. If you have any questions about
this policy, please email abuse@netnation.com.
If you are using an email client that supports SMTP but is
not listed above, please use the information listed below:
Outgoing mail server (SMTP) = mail.yourdomainname.com
Username/AccountName = POP3 accountname (ex: yourdomain01)
Password = your POP3 account password
Need help? Contact technical support for further assistance. |
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